Question 1

How can I clean my leather goods?

Accepted Answer

In order to clean your leather bags, you only need a piece of wet cloth and:
Gently sweep your bag.
Take a dry cloth and dry off any of the excessive water stains on the bag.
In addition, you can use any special wax specifically for leather goods in order to maintain a good condition on your bags.
For adittional tips and any customare care related information you can read our Customer Care Section

Question 2

How can I clean my linen clothing?

Accepted Answer

Linen is a very delicate fabric and you need to be very cautious on washing it.
Always use cold water and hand wash your clothes.
Do not use any heavy detergent or bleach.
Do not use machine dry, instead leave on a hunger to dry in a more natural manner.
For aditional information on any customer care related issue you can read our Customer Care Section

Question 3

Is there any shipping expenses for ordering overseas?

Accepted Answer

There is a flat rate shipping fee of 30€ on every European and overseas order. You can read our Shipping Policy for more detail information.

Question 4

Can I get a refund if a product is not as I wanted it to be?

Accepted Answer

Of course you can get a full refund on any purchase you have made within our online or retail store. However, you need to contact our customer department within 15 days of your shipment in order to guide you through the return and refund process. You can also read more information at our Refund & Retrun Policy

Question 5

How can I pay online and complete my purchase?Is it safe?

Accepted Answer

You can use our online payment methods like PayPal or by using your credit card through the checkout process on our site. Our web store uses 128-bit data encryption, in order to maintain and ensure maximum security on any of the transactions made through our online store. 
For additional information on Privacy and Security issues you can read our Privacy and Security Policy.

Accessories & Clothing

FAQ

Frequently asked questions